For use by students enrolled in LWN117, Cyberlaw and Policy (QUT).
Saturday, January 28, 2012
Law firm sues over bad online review about it
A Dallas law firm has filed a lawsuit seeking to learn the identity of a commenter calling himself “Ben” who posted a bad online review.
The Lenahan Law Firm claims defamation and seeks $50,000 in damages, Texas Lawyer reports. Partner Wes Black says the suit will allow the law firm to subpoena Google to learn the commenter’s identity.
Ben wrote in his comments on Google Review: "Bad experience with this firm. Don't trust the fake reviews here.” Ben also gave a bad review to an Oregon cleaning company and may have intended to post the negative review about a different law firm closer to home, the suit(PDF) says.
Black tells Texas Lawyer the Lenahan Law Firm gets most of its clients from searches, and the bad review won’t help. "The issue isn't trying to recover tons of money,” Black tells Texas Lawyer. “We just want the review down.”